User Testing and Research
Katrina Ryl
This presentation is a crash course presented to the wider business to help embed the uer experience practise. top take aways are; What qualitative user research is and why you should do it How to fit user research into your own processes Understand what a usability test is, what are user interviews, contextual inquiry, and user observations
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Thoughts, concepts, and ongoing explorations
Who Actually Does What on an Agile Team - and Why so Many Teams get it Wrong
Walk into any product organisation today and you'll find Agile rituals running on autopilot. Stand-ups at 9:15. Sprint planning every other Tuesday. A retro at the end. Burn-down charts pinned to a wall someone walks past on the way to the coffee machine. The mechanics are there. The roles are filled. The Jira board moves. And somehow, the team still ships things that don't quite work, blames each other when they don't, and quietly resents the process that was supposed to fix exactly that.
Why Your Design Phase Keeps Blowing Up the Roadmap (And How to Fix It)
Ever feel like your product roadmap is a beautifully timed train that constantly gets derailed by the "design bottleneck"? It’s a classic tech trap: features get the go-ahead, timelines get published, but an un-scoped design phase leads to rushed decisions, shifting mid-build requirements, and a staggering 26% of engineering time wasted on predictable rework. The truth is, your designers aren't slow, your planning process is just missing a shared baseline. Here is how a lightweight, structured Design Phase Delivery Framework can align your product, design, and engineering teams, stop late-stage scope creep, and finally protect your delivery timelines from going up in flames.
Why the 2026 Budget is Driving Australian Innovation Overseas
The numbers behind starting a tech company have always been terrifying: 4 out of 5 startups fail. Founders accept those odds because the payoff for surviving the gauntlet—sacrificing years of market-rate salary, working 80-hour weeks, and risking personal financial ruin—is the chance to build generational wealth. With the 2026 Federal Budget, the government just fundamentally disrupted that risk-reward equation.
Who Actually Does What on an Agile Team - and Why so Many Teams get it Wrong
Walk into any product organisation today and you'll find Agile rituals running on autopilot. Stand-ups at 9:15. Sprint planning every other Tuesday. A retro at the end. Burn-down charts pinned to a wall someone walks past on the way to the coffee machine. The mechanics are there. The roles are filled. The Jira board moves. And somehow, the team still ships things that don't quite work, blames each other when they don't, and quietly resents the process that was supposed to fix exactly that.
Why Your Design Phase Keeps Blowing Up the Roadmap (And How to Fix It)
Ever feel like your product roadmap is a beautifully timed train that constantly gets derailed by the "design bottleneck"? It’s a classic tech trap: features get the go-ahead, timelines get published, but an un-scoped design phase leads to rushed decisions, shifting mid-build requirements, and a staggering 26% of engineering time wasted on predictable rework. The truth is, your designers aren't slow, your planning process is just missing a shared baseline. Here is how a lightweight, structured Design Phase Delivery Framework can align your product, design, and engineering teams, stop late-stage scope creep, and finally protect your delivery timelines from going up in flames.