User Testing and Research
Experience League Session
This presentation is a crash course presented to the wider business to help embed the uer experience practise. top take aways are; What qualitative user research is and why you should do it How to fit user research into your own processes Understand what a usability test is, what are user interviews, contextual inquiry, and user observations
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Thoughts, concepts, and ongoing explorations
Get your hands dirty: Gaining the trust of hard to reach users
Have you ever tried to research a user group, but struggled to get in front of them using standard methods? Maybe they live somewhere with low connectivity. Maybe they're not digital natives. Maybe they're hostile to outsiders. Whatever the reason, they just aren't talking. Presented at UX Australia Design Research Conference 2021. Co-presented with Roland Wimbush
Conducting a User Research in Hard to Reach Areas
Have you ever tried to research a user group, but struggled to get in front of them using standard methods? Maybe they live somewhere with low connectivity. Maybe they're not digital natives. Maybe they're hostile to outsiders. Whatever the reason, they just aren't talking. In this webinar, we talk to two UXers who take contextual inquiry far beyond the local Woolies. They will share their war stories, their tips, and their tricks so that you can begin to mine for those hard to reach insights.