Who We Are
Katdesign Studio is a UX and graphic design consultancy based in Newcastle, New South Wales, Australia, specialising in industrial UX, HMI design, and digital product design.
For the purposes of the GDPR, Katdesign Studio is the data controller for personal data collected through this website.
Contact: info@katdesign.com.au
What Data We Collect
Contact Form Submissions
When you use the contact form on our website, we collect:
Your name
Your email address
Any information you choose to include in your message
This information is sent directly to our email inbox and is not stored in the website database.
Analytics Data
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:
Pages visited and time spent on each page
Approximate geographic location (country/city level)
Device type, browser, and operating system
Referring website or search terms that led you to our site
Anonymised IP address
This data is aggregated and does not personally identify you. Google Analytics uses cookies to collect this information (see Section 5).
How We Use Your Data
We use the data we collect for the following purposes:
To respond to enquiries submitted via our contact form
To understand website traffic and improve the user experience of our site
To identify which content is most useful to visitors
We do not use your data for automated decision-making, profiling, or direct marketing.
Cookies
Our website uses cookies solely for Google Analytics. Cookies are small text files placed on your device that help us understand how you use our site.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
You can also control cookies through your browser settings. Note that disabling cookies will not affect the core functionality of this website.
Third-Party Services
Google Analytics & Google Search Console
We use Google Analytics and Google Search Console, services provided by Google LLC. Google may transfer and process data in the United States and other countries. Google's privacy policy is available at policies.google.com/privacy.
We have enabled IP anonymisation in Google Analytics, meaning your full IP address is never stored by Google on our behalf.
Where required under the GDPR, we rely on the EU-US Data Privacy Framework as the legal mechanism for international data transfers to Google.
No Other Third Parties
We do not share your personal data with any other third parties, advertisers, or data brokers.
Legal Bases for Processing (GDPR)
For visitors in the European Economic Area, we process your personal data on the following legal bases:
Legitimate interests — analytics data is processed to improve our website, where this does not override your privacy rights
Consent — where required, we rely on your consent for cookie placement (see Section 5)
Contract performance — contact form data is processed to respond to your enquiry.
Data Retention
Contact form submissions are retained in our email inbox for as long as is necessary to respond to and manage your enquiry, after which they are deleted in the ordinary course of email management.
Google Analytics data is retained for 26 months by default, in accordance with Google’s standard data retention settings.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS, and contact form data is transmitted directly to a secure email inbox.
No method of transmission over the internet is 100% secure. If you have concerns about the security of information you have sent us, please contact us directly.
Your Rights
Australian Privacy Act
Under the Australian Privacy Act 1988, you have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Make a complaint about how we have handled your personal information
10.2 GDPR Rights (EEA Visitors)
If you are located in the EEA, you have additional rights including:
The right to access your personal data
The right to rectification of inaccurate data
The right to erasure (‘right to be forgotten’)
The right to restrict processing
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at: info@katdesign.com.au
EEA visitors also have the right to lodge a complaint with their local data protection authority.
Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically.
Contact Us & Complaints
For any privacy-related questions, access requests, or complaints, contact Katdesign Studio at info@katdesign.com.au
If you are not satisfied with our response to a complaint, Australian residents may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. EEA residents may contact their relevant national data protection authority.